Terms of Use

Last Updated: October 30, 2026

These Terms of Use cover access to the orlaviao website. Purchases are additionally covered by our Terms of Purchase.

Website operator

orlaviao is operated by Linyi Ada Trading Co., Ltd.

Business address: 2nd Floor, No. 12, North Side of Dongfang Mingzhu Residential Complex, Feicheng Subdistrict, Feixian County, Linyi City, Shandong Province, China
Email: service@orlaviao.com
Telephone: +86 539 589 761
Support hours: Monday–Friday, 9:00 AM–6:00 PM, China Standard Time (UTC+8), excluding public holidays in China.

Using the store

You may browse products, review information, make lawful purchases, and contact us. Purchasing and account functions are intended for adults with legal capacity to use them.

Do not use the website to commit fraud, impersonate another person, introduce malicious software, interfere with security, or access information without authorization.

Product information

We make reasonable efforts to keep listings accurate. Images may appear different because of lighting or screen settings, but this does not excuse a material difference between supplied goods and their description.

Descriptions, availability, and pricing may be corrected when necessary. Issues affecting existing purchases will be handled under the Terms of Purchase and applicable law.

General website text is not a substitute for the specific instructions and warnings supplied with a toy.

Content and intellectual property

Website text, photographs, designs, branding, and other materials may be protected by intellectual property rights held by us or the relevant rights holders.

You may use the website for personal shopping and other legally permitted purposes. Reproduction or commercial use requires the necessary permission unless the law permits otherwise.

Third-party names and materials remain subject to their owners’ rights.

Reviews and other submissions

Submit only material you are entitled to share. Reviews should reflect an actual experience and must not contain unlawful, misleading, abusive, or infringing content.

Do not include a child’s identifying details or another person’s private information without a lawful basis and any required permission.

When you submit a review for publication, you permit us to display it for that purpose, subject to applicable law and any permissions needed for accompanying images. This does not transfer ownership of your content to us.

We may moderate content for legitimate reasons, but will not knowingly alter a review to misrepresent the reviewer’s experience.

Account security

Where accounts are available, provide accurate information and protect your login details. Notify us if you suspect unauthorized access.

We may restrict activity reasonably believed to threaten security or involve unlawful conduct. Such measures do not remove valid rights relating to an existing order.

External services

Payment services, delivery providers, and external websites may have their own terms and privacy practices. Review those terms where relevant.

Links do not automatically imply endorsement. Our use of a service provider does not remove responsibilities we retain under applicable law.

Privacy

Our Privacy Policy explains personal information handling. Visiting the website does not, by itself, provide consent to optional cookies, advertising tracking, or other processing that requires separate consent.

Availability and responsibility

Maintenance, technical faults, and security incidents may affect access. We take reasonable steps to maintain the website but cannot promise uninterrupted service.

Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any other responsibility that cannot legally be excluded. Mandatory consumer rights remain unaffected.

Applicable law and updates

These terms are governed by the laws of the People’s Republic of China, subject to mandatory local protections and applicable conflict-of-law rules. You retain any right provided by mandatory law to bring a claim in a competent court.

Updates will be published with a revised date. Where a material change requires additional notice or agreement, we will provide it as required.

Questions about website use may be sent to service@orlaviao.com.